LEGAL & POLICIES
Last Updated: April 18, 2026
Company Information:
Legal name: CLIENTIER MEDIA LLC
Jurisdiction: State of Wyoming, USA
Registered address: 5830 E 2nd St, Ste 7000 #28361, Casper, WY 82609
Email: [email protected]
Website: https://clientiermedia.com
Business activity (NAICS): 541613 – Marketing Consulting (Website Design, AI-Powered Lead Systems, SMS Automations & Review Management for Local Service Businesses)
TERMS OF SERVICE
1) Acceptance
By accessing this site or engaging our services, you agree to these Terms. If you accept on behalf of an organization, you represent you’re authorized to bind it.
2) Services & Scope
We provide website design, implementation, and optimization services including custom website builds, missed call text-backs and automated follow-up systems. The specific services included in your plan are outlined at the time of purchase.
3) Fees & Payments
All services are billed at $297/month in USD. Payment is due at the start of each billing cycle. Failure to pay may result in immediate service suspension. You are responsible for any applicable taxes.
4) Client Responsibilities
Provide timely access to accounts, data, and personnel; ensure you have rights to materials you supply; follow applicable laws and platform policies (email, social, ad networks, etc.).
5) Intellectual Property
Pre-existing IP (ours)-frameworks, libraries, playbooks, and internal tools-remain ours. We grant you a non-exclusive license to use deliverables produced for your project. Client materials remain yours.
6) Confidentiality
Each party must protect the other’s non-public information and use it only for the engagement. Exceptions: information that’s public, independently developed, or lawfully obtained from a third party.
7) Acceptable Use & Compliance
No unlawful, deceptive, abusive, or spam activity. You must comply with anti-spam/marketing laws (e.g., CAN-SPAM, GDPR/UK GDPR where applicable), data-protection rules, and provider terms. We may pause work if continued work would violate law or platform rules.
8) Warranties & Disclaimers
Services are provided "as is." We do not guarantee specific commercial outcomes such as revenue, lead volume, or Google rankings. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness, and non-infringement.
9) Limitation of Liability
To the maximum extent permitted by law, our total liability arising from the services is capped at the fees you paid to us in the 3 months before the claim. We’re not liable for indirect, incidental, special, consequential, punitive, or lost-profit damages.
10) Term, Termination & Effect
Either party may terminate for material breach not cured within 10 days of written notice. On termination, you'll pay for work performed through the effective termination date. Monthly subscriptions can be cancelled anytime with 7 days notice before the next billing date.
11) Independent Contractor
We act as an independent contractor; no partnership, joint venture, or employment relationship is created.
12) Force Majeure
Neither party is liable for delays/failures due to causes beyond reasonable control (e.g., outages, acts of God, regulatory actions).
13) Governing Law & Venue
These Terms are governed by Wyoming law (conflicts rules excluded). Exclusive venue lies in state or federal courts located in Natrona County, Wyoming. The parties consent to personal jurisdiction there.
14) Changes
We may update these Terms by posting a new version with a new “Last updated” date. Material changes will be indicated on this page.
REFUND & CANCELLATION POLICY
Projects / One-Time Services:
- Before kickoff (no work performed): 100% refund of project fees.
- After kickoff: pro-rata refund for any unused portion of work not yet performed, less time already spent and any approved third-party/non-recoverable costs.
Completed milestones/deliverables: non-refundable.
Monthly / Retainer Services:
_-_ Cancel anytime with 7-day notice before the next billing date.
- The current billing period is non-refundable once work begins.
- Any prepaid future months are refunded in full.
Digital Assets & Templates:
- Once delivered or accessed, digital assets/templates are non-refundable.
- Billing Issues & Chargebacks
If there’s a billing issue, email [email protected]. Unauthorized chargebacks may result in service suspension.
privacy policy
Information We Collect:
- Contact data: name, email, company, role, (optional) phone.
- Business data: project requirements, usage notes, preferences.
- Technical data: device/browser info, IP address, general usage (logs/analytics).
- Billing: processed by payment providers; we do not store full card numbers.
How We Use Information:
- To provide and improve services and site functionality.
- To communicate about proposals, onboarding, invoices, updates, and support.
- To secure accounts/systems and prevent abuse.
- To meet legal and compliance obligations.
- For anonymized/aggregated analytics to improve performance and UX.
Legal Bases (where applicable):
- Contract (to deliver requested services),
- Legitimate interests (improve services, security, analytics),
- Consent (where required, e.g., marketing/certain cookies),
- Legal obligation (tax/records).
Sharing & Processors:
We use vetted vendors (hosting, email, analytics, payments, storage). They process data under contract and are not permitted to sell your data. Examples: cloud hosting, email providers, analytics, payment processors (e.g., Stripe/PayPal when used).
International Transfers:
Your data may be processed in the United States and other countries. We use reasonable safeguards for cross-border transfers (e.g., standard contractual clauses where applicable).
Retention:
We retain personal data only as long as needed for the purposes above, our contracts, and legal obligations. Typical retention for non-financial business records is 12–24 months after last interaction unless longer retention is legally required.
Your Rights:
Subject to local law, you can request access, correction, deletion, restriction, or portability; object to certain processing; or withdraw consent where relied upon. Contact [email protected]. We’ll verify requests and respond within a reasonable timeframe.
Minors:
Our services are not directed to minors. We do not knowingly collect data from individuals who are not of legal age to enter into business agreements in their jurisdiction."
Security:
We use reasonable technical and organizational measures appropriate to the nature of the data. No method of transmission or storage is 100% secure.
NOTICES & CONTACT
CLIENTIER MEDIA LLC
5830 E 2nd St, Ste 7000 #28361, Casper, WY 82609
Email: [email protected]